A window looking dirty and a window being cleanable are not always the same thing. If you are considering glass cleaning for a flat or a detached building in Dorumlar mahallesi, Serik, the first thing to state when describing the job is which side of the glass will be cleaned. A window reached from inside by opening the sash and a surface that requires a ladder or elevated equipment from outside are different jobs, even when discussed under one heading.
Access is what really defines the scope
Accessible glass is glass a worker can reach while standing safely on the ground or inside the building. Fully opening sashes, sections at terrace level, balcony doors and interior partition glass usually fit this description. Fixed wide panels, surfaces that require leaning out past a railing, or facades needing work-at-height equipment do not. No promise is made for risky facade or elevated work; instead, the parts that fall outside the scope are discussed clearly in advance. Mentioning the floor, the sash type and whether there is a surface to stand on outside makes the phone conversation realistic. See the glass cleaning page for details.
Marks seen afterwards are not always dirt
What appears once glass dries can come from different sources: a film left on the surface, a mineral trace from water, an older scratch, or a factory coating. These can look alike, and the difference cannot be established reliably by eye or by hand tests. A definite judgement about which face of the glass carries what requires expert assessment. So if you already know of a mark or scratch, say so before the work starts; that prevents later disagreement. On coated, frosted or specially treated glass, no method is considered suitable without knowing the manufacturer's care instructions, so share them if you have them.
Frames, balcony and floor: why order matters
Dust in frames and runners turns to mud when wet and runs onto glass that has just been cleaned. It therefore makes sense to remove dry dust and coarse dirt first, then move to the glass surface. If the balcony is to be washed, planning it before interior glass and floor work reduces wet footprints carried indoors. Floors are usually left to the end. Paint, mortar or silicone residue is a separate sensitivity and is handled under post-construction cleaning. In multi-storey buildings the order of floors and stairs is discussed separately; on the villa cleaning side the sequence is built around how the property is being used.
Checks before and after the work
- Write down which windows need the inner face and which need the outer.
- State whether sashes open or are fixed, and whether insect screens come off.
- Report known scratches, marks and coated glass beforehand.
- Check water and power access and the usable area on the balcony.
- After the work, view the glass in daylight from several angles.
- Confirm whether frames, runners and balcony floor are included.
The other services in brief
Home cleaning covers kitchen, bathroom and living areas; office cleaning covers work and shared areas, with no intervention on electronics or documents. Empty flat cleaning covers cupboard interiors, bathroom, kitchen and floors. Apartment and estate work covers stairs, landings and entrances. Upholstery washing starts with the fabric label; no stain removal guarantee. Villa and post-construction work are separate scopes.
What if the outer face cannot be reached?
That section is left out of scope and this is said upfront. Accessible inner faces and frames can still be discussed.
Can balcony and interior glass be done the same day?
Where possible, wet work comes first and interior glass and floors follow. Scope is discussed by address and access on 0537 445 01 91.