Cleaning Service

Antalya Fire Damage Cleaning

Cleaning of soot, smoke residue and extinguishing water after a fire, using the method suited to each surface. The scope is agreed in discussion, based on the condition of the property.

  • The property is entered only after the authorities have permitted access
  • Soot is lifted dry first, then wiped with a product suited to the surface
  • Extinguishing water and foam residue are cleaned from floors and furniture
  • Salvageable items are wiped down and we help sort out unusable debris
  • The limits of cleaning on porous surfaces are stated clearly at the survey

The fire is out and the fire brigade has left; the walls, ceiling and furniture are coated in soot. At this point the first question that comes to mind is: can't we just wipe it down ourselves? The short answer, in most cases, is no. Fire soot is an oily residue that spreads easily; when you go over it with a wet cloth it smears across the surface instead of coming off, and it can leave permanent shadows on painted walls. Our Antalya fire damage cleaning service comes in at exactly this stage: once the property has been declared safe, our Kepez-based team removes soot, smoke residue and extinguishing water in the right order for each surface.

On this page you will find out when this service is needed, what is and is not included, why you may need to wait before cleaning begins, and how the job progresses step by step. Our aim is to salvage what can be salvaged using the correct method, and to tell you clearly from the outset where cleaning alone will not be enough.

When is fire damage cleaning in Antalya needed?

This service is different from routine home or office cleaning; it targets the residue left behind after an incident. Even a small fire that starts in a frying pan can leave soot on the ceiling and upper cupboards, while a fire that engulfs a room carries smoke under the doors and throughout the property. In other words, the damage is not limited to where the flames actually reached. Post-fire home cleaning is usually requested in the following situations:

  • House fires where the flames were contained but soot has spread to more than one room
  • Cases where extinguishing water and foam have got onto floors and furniture
  • Where the smell of smoke has settled into the property and furniture surfaces have blackened
  • Post-fire commercial cleaning that needs to be done before a shop, office or warehouse can reopen

For business premises, once the post-incident cleaning is complete and you need a routine plan to get back to normal working order, you can continue with our office and commercial cleaning service.

When cleaning can begin: safety first, then documentation

The first rule of fire damage cleaning is not to rush. The property is entered only after the fire brigade and the relevant authorities have given permission. Checking the structural safety of the building and the electrical and gas installations is the property owner's responsibility; our team does not assess or repair structures, electrics or plumbing. No cleaning is scheduled until the electricity and gas supplies have been confirmed safe.

The second step is documentation. Before cleaning begins, we recommend recording the damage in every room with photos and video. If you have home or business insurance, notify your insurer; if a loss adjuster's inspection is pending, it is important to leave the cleaning until after that inspection so that the damage can be assessed in full. This is not insurance or legal advice; it is simply a practical reminder to preserve evidence that could be lost during cleaning.

Call us to check availability; the job is scheduled for the earliest suitable slot. For Antalya's outlying districts, the date, travel and scope are confirmed in discussion.

What is included, what is quoted separately and what is out of scope

Included as standard

  • Help separating burnt and unusable small items and debris, as directed by the property owner
  • Removal of the soot layer from walls, ceilings, floors, doors, frames, cupboards and glass
  • Cleaning up extinguishing water and foam residue
  • Wiping down the surfaces of salvageable furniture and belongings
  • Ventilating the property during and after the work

Quoted separately

  • Sofas and fabric furniture that have absorbed soot and odour: sofa cleaning can be scheduled separately; the result depends on the type of fabric and the heat damage it has suffered.
  • If extinguishing water has pooled on the floor, pumping it out and supporting the drying process is covered under flood clean-up.
  • If painting and renovation work will follow the fire, our after-renovation cleaning makes the property liveable again once the work is finished.

Out of scope

  • Debris and rubble removal
  • Transport and disposal of large burnt items
  • Painting, plastering and renovation work
  • Electrical and plumbing repairs
  • Internal cleaning of air-conditioning and ventilation ducts

Why soot is never wiped with a wet cloth: the surface dictates the method

In soot and smoke residue cleaning, the order of work determines the result. Soot is the oily residue of burnt material; when it meets water it spreads rather than dissolving. That is why every surface is dry-cleaned first: loose soot and dust are lifted away using vacuum and dry methods. Only then do we move on to wiping with a product suited to the surface. If the order is reversed, even a faint trace of soot can turn into a shadow that will not come out.

The type of surface changes the product, the cloth and the pressure applied. On painted walls we take account of the type and durability of the paint; on varnished wood we choose a product that will not damage the finish; on marble and natural stone we avoid products that could dull the surface; soot lifts more easily from non-porous surfaces such as glass; on plastic surfaces, however, heat and soot may have caused permanent discolouration. On delicate surfaces, we begin by testing on a small, inconspicuous area. Different cleaning products are never mixed under any circumstances; each is used according to its label and its compatibility with the surface.

Where cleaning may not be enough: porous surfaces and smoke odour

To be frank, soot cannot be removed from every surface. On porous materials such as plaster, plasterboard, bare wood, fabric and carpet, soot penetrates into the material itself. On these surfaces cleaning reduces the visible layer but may not be enough on its own; painting, recovering or replacing the material may be required. During the survey we point out in advance which surfaces fall into this group, so that you can make your renovation decisions accordingly.

The same honesty applies to smoke odour removal. The smell lingers in porous materials and in cavities that cannot be reached. The cleaning and ventilation we carry out aim to reduce the odour noticeably, but we do not guarantee that the smell of smoke will disappear completely. We make no promises about ozone treatment or odour guarantees; the source of any remaining smell is usually eliminated not by cleaning but by replacing the material the soot has penetrated.

What we need from you before the appointment

  • Confirm that the authorities have permitted entry to the property and that the electricity and gas have been made safe.
  • Let us know if the insurance notification and loss adjuster process is complete, or is not required.
  • Decide in advance which items you want salvaged and which are to be thrown away; sorting is done as you direct.
  • Remove valuables, personal effects and important documents from the property beforehand.
  • Having water and, if possible, electricity in working order makes the job easier; if not, please mention this when we speak.
  • Share a few photos showing the affected areas, surface types and ceiling height; the quote is finalised on that basis.

Fire damage cleaning step by step

  1. Survey and scope discussion: affected areas, surface types, salvageable items and out-of-scope work are confirmed.
  2. Ventilation is started and the work area is set up.
  3. Burnt small items and debris are sorted as directed by the property owner.
  4. Extinguishing water and foam residue are removed from floors and surfaces.
  5. Soot and smoke residue are lifted from ceilings, walls and all surfaces using dry methods, working from top to bottom.
  6. Wiping with a product suited to each surface; delicate surfaces are tested on a small area first.
  7. Doors, frames, cupboards and glass are cleaned; the surfaces of salvageable items are wiped down.
  8. Final cleaning of the floors and a joint walk-through of the property; porous surfaces where cleaning was not enough are clearly pointed out to you.

What determines the price?

There is no single standard price for fire damage cleaning; every property carries a different workload. The main factors affecting the quote are:

  • The size of the affected area and how many rooms the soot has spread to
  • The density of the soot and smoke residue: a thin film or a thick, oily layer
  • Whether there is extinguishing water damage and how far it has spread
  • How much furniture there is and how many items are to be salvaged
  • Surface types: porous and delicate surfaces require more labour
  • Ceiling height and access conditions

A firm price is given after reviewing the photos you send and, where necessary, an on-site survey; we do not quote prices or availability without a discussion first.

Let's work out together which surfaces can be saved after the fire and where to start. You can call us on 0537 445 01 91, send photos of the damage via WhatsApp on the same number, or fill in the free quote form. Sharing your district, the approximate size of the affected area, the state of the contents and a suitable date helps us plan faster.

Frequently Asked Questions

Can we start cleaning straight after the fire?
The property is entered only after the fire brigade and the authorities have given permission; the structural, electrical and gas safety must have been ensured by the property owner. If you have an insurance policy, we recommend documenting the damage with photos and video before cleaning, notifying your insurer, and postponing the cleaning if a loss adjuster's inspection is pending. When you call to check availability, the job is scheduled for the earliest suitable slot.
Will the smell of smoke go away completely?
Once soot and smoke residue are removed from surfaces the odour can be greatly reduced, but we do not guarantee that it will disappear completely. Soot that has penetrated porous materials such as plaster, plasterboard, bare wood and textiles may not come out fully with cleaning; in that case painting, recovering or replacing the material may be required. Ozone treatment and odour guarantees are not part of the service.
Can't we just wipe the soot-covered walls ourselves?
Fire soot is oily and spreads easily; when wiped with a wet cloth it smears across the surface instead of coming off and can leave a permanent shadow on painted walls. That is why we follow a set order: first lifting it with vacuum and dry methods, then wiping with a product suited to the surface type. The method differs for painted walls, wood, marble, plastic and glass.
Is debris removal and disposal of burnt items included in the service?
Debris and rubble removal, the transport and disposal of large burnt items, painting, plastering and renovation work, and electrical and plumbing repairs are out of scope. We help sort burnt small items and debris as directed by the property owner. Sofa cleaning for soot-affected sofas can be discussed separately; the result depends on the fabric and the damage.
What information should we provide to get a quote?
The district and neighbourhood, the area affected by the fire and its approximate size in square metres, the density of the soot, whether extinguishing water is present, the state of the contents, ceiling height and a suitable date are enough for a quote discussion. If possible, you can send a few photos of the property via WhatsApp. The exact scope and price are confirmed after a survey; you can call us on 0537 445 01 91.
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